Investing in Health Literacy to Reduce Preventable Harm 

October 3-4, Marriott Plaza San Antonio

555 S. Alamo

San Antonio, TX 78205


Continuing Education Credits available for CPH, Social Work, Community Health Workers and Nursing


11:00 PM - 1:00 PM /

Registration and Check-in

Exhibit Hall Open

Networking,Resource Fair and Poster Session - Open

  • Health Insurance Literacy, SA Access

  • Health Literacy National Action Plan, DHHS

  • Assessment Tools for Health Literacy- NNLM

  • ASK 3-Institute for Healthcare Improvement

  • SaferCare

  • Community First


  • Grow Healthy Together Pathways Community HUB

  • Community First Health Plans

  • AETNA Better Health

  • Ryan White Program

  • South Central AIDS Education Training Center

  • More exhibitors updated soon!

1:00 PM - 5:00 PM /

Learning Workshops

Health Literacy Boot Camp - 

  • ABC's of Health Literacy- Elizabeth Lutz, The Health Collaborative​​
  • Health Literacy & Medication Management-Oralia Bazaldua, Pharm.D., UT Health Dept. of Family and Community Medicine

  • Plain Language makes Plain Sense: A Communications Skills Workshop - Teresa Wagner, DrPH, University of North Texas

Motivational Interviewing Skills for Improving Health Behavior Change Dr. Stacy Ogbeide, PsyD, MS, ABPP, UT Health San Antonio​

Motivational interviewing is often used to address addiction and the management of physical health conditions such as diabetes, heart disease, and asthma. This intervention helps people become motivated to change the behaviors that are preventing them from making healthier choices. It can also prepare individuals for further, more specific types of therapies. Research has shown that this intervention works well with individuals who start off unmotivated or unprepared for change. It is less useful for those who are already motivated to change. Motivational interviewing is also appropriate for people who are angry or hostile. They may not be ready to commit to change, but motivational interviewing can help them move through the emotional stages of change necessary to find their motivation.

Naloxone Training (Train the Trainer)

By the end of the training, attendees will know how to: Recognize, Respond and Evaluate an Opioid overdose and where to access Naloxone 

Attendees will receive an update on the growing opioid epidemic in Texas. Presenters will discuss why it is most essential to expand an individual’s ability to provide naloxone to those most likely to be present at the scene of an overdose. Attendees will be provided information on administering Naloxone (Narcan) including intramuscular, nasal, and Evzio models, as well as information and a demonstration on rescue breathing.
Upon completion of this event, participants will be able to:
1) Recognize, respond and evaluate an overdose situation.
2) List strategies for integrating opioid overdose education and naloxone access (OENA).
3) Describe how to properly administer Naloxone and the law regarding it.

Mindful Recovery for Professionals

Cynthia Phelps, PhD,  *Limited space available

Mindful Self-Compassion helps recovery and care team professionals deal with the daily challenges and long term impacts of working in a high-touch, high-stress environment. Research has shown that people who raise their levels of self-compassion are less likely to encounter:

  • Chronic Anxiety and Stress

  • Caregiver Burnout

  • Compassion Fatigue

  • Depression

5:00 PM - 6:00 PM /

Networking Reception/Exhibits Open

Join us for food, exhibits and networking. You are invited to learn from our community partner agencies, connect to services and learn more about their impact in community.  The evening Keynote presentation will follow. 

6:00 PM - 8:30 PM /

The Impact of Gun Violence in Community

Join us for a community conversation and expert panel on the effects of Gun Violence.  Hear from our local leadership about what is being done around Domestic Violence Prevention, Creating a Trauma Informed Community and Neighborhood Engagement to reduce the retaliation and violence. 

This special session is presented by Texas Doctors for Social Responsibility in collaboration with National Hispanic Medical Association. 

This session qualifies for CE: Nursing, CHES, CHW, *Medical Ethics, Social Work

Welcoming Remarks:

County Judge Nelson Wolff

Elena Rios, MD, MSPH, FACP.                     President & CEO
National Hispanic Medical Association

Dr. Jaime Estrada, Executive Director, Texas Doctors for Social Responsibility

Key Remarks:

Kristin Brown, President, Brady United


Community Conversation

Panel Facilitator: Elizabeth Lutz, MBA, The Health Collaborative

Jennifer Herriott, San Antonio Metropolitan Health Department

Patricia Castillo, PEACE Initiative

Jazmine Williams, Stand Up SA


7:00 AM - 8:00 AM /

Registration/ Check-in/ Continental Breakfast

8:00 AM - 8:15 AM /

Welcome and opening remarks, HL Heroes Recognition

8:15 AM - 9:15 AM /

Keynote Session, Kristin Brown, Brady United

9:15 AM -9:30 AM /


9:30 AM - 10:30 AM /

Breakout Sessions 

Social Determinants of Health & The Effects of Institutional Racism- MarkAlain Dery, DO, MPH, FACOI

Cross Collaboration for Better Health Outcomes-

Presenters: Elizabeth Lutz, Health Collaborative and Phil Becket, Health Access San Antonio

Participants in this session will learn about the importance of Data to address Health Literacy.

Trauma Informed Care- Communities In Schools

Review the definition of trauma and learn what it means to be trauma informed; how trauma affects the brain and the importance of attachment. Participants will be introduced to Adverse Childhood Experiences (ACE’s) and gain tools to create a trauma informed classroom. This course is taught by a Licensed Master Social Worker.

40 Developmental Assets- Communities in Schools

Participants will learn ideas on how each of us can contribute to the health and well-being of our children and youth. Instructors for this course have been trained through the Search Institute

10:45 AM - 11:45 PM /

Breakout Sessions

Language Matters

Speakers: Leroy Garcia, Jr., Recovery Support Peer Specialist and Cynthia Bailey, Peer Recovery Coach, SACADA.

This training will cover the incidence of substance use disorders (from the Surgeon General’s Report in 2016), definition and background of substance use disorders, definition of stigma and how stigma affects persons with substance use disorders and why language matters. Attendees will understand the prevalence of substance use disorders, will be able to define substance use disorders and stigma, verbalize how stigma affects persons with substance use disorders and why language matters when talking about substance use disorders

Health Literacy Training among Health Professions Students: Implications for Health Care and Patient Safety

Speaker: Erin Carlson, DrPH

Description: Nearly 60% of older adults have low health literacy. Communicating with older adults so they can understand and act upon health information is important to health outcomes. Learn about an innovative University of North Texas Health Science Center’s Center for Geriatrics program partnering with community organizations to deliver collaborative training approaches for providers to enhance their communication with older adults.

Trust-Based Relational Intervention-Caregiver Training® (TBRI)- Communities in Schools

Learn about an attachment-based, trauma informed care model that was developed by two developmental psychologists studying high risk children. TBRI® uses empowering principles to address physical needs, Connecting principles for attachment needs, and correcting principles to disarm fear-based behaviors. This course is taught by a TBRI Practitioner trained through the Karyn Purvis Institute of Child Development at Texas Christian University.

CHW Skill Building- Guadalupe Cornejo, NW Vista College.  This session will include information on the importance of documentation in order to improve and patient care. 

12:00 PM - 1:15 PM /

Networking Lunch, Exhibits, Poster Session

Join us for lunch in the courtyard and engage with colleagues, service providers, or take a walk through the hotel grounds and practice self-care.

1:15 PM - 2:15 PM /

Breakout Sessions

Control vs. Rescue: Reducing Asthma-Related Preventable Harm  

Speaker: Leslie Allsopp, MSN, MPH & Teresa Wagner, DrPH, MS, CPH, RD/LD, CHWI

Asthma 411 is a comprehensive, science-based program that encourages overall asthma prevention but also helps children control their asthma at school. This helps reduce Emergency Room visits and school absences. At the same time, the program trains school nurses to respond fast when a child has trouble breathing. This training provides plain language instruction that nurses can communicate to children, families and school employees to build a culture of safety for children with asthma.

Cognitive Behavioral Techniques for Student Support- Communities In Schools

Participants will be given an overview of cognitive behavioral therapy and techniques to provide individual supportive guidance to students in a school setting. Topics include: bullying, negative classroom behavior, academic support, and dealing with stress. This course is taught by a Licensed Professional Counselor.

Alcohol Consumption Among Older Adults: Why Health Literacy Matters

Presenter: Caroline Bergeron, DrPh, MSc, CHES 


Do you drink alcohol? Have you ever wondered what is true or false about the health information you hear about alcohol? Come join us for an exciting international comparative discussion about health and alcohol consumption in the US and in Canada. Learn about low risk drinking guidelines and new guidelines developed specifically for older adults who drink. Find out how health literacy is a crucial tool for alcohol use prevention specifically among older adults.

Story Telling's Role in Healing

Presenter: Gregg Cassin

Description pending


Transforming Health Literacy Into Leadership Success...
The Next Level to Increasing Your Platform and Professional Influence!

Presenter: Bella Cruz 

2:30 PM - 3:30 PM /

Plenary Session:

Postpartum Education through a Health Literacy Lens: New Tools to Prevent Harm

Speaker: Teresa Wagner, DrPH, MS, CPH, RD/LD, CHWI

In a research study over the last year, Dr. Wagner, Health Literacy expert at SaferCare Texas, lead a team who talked with new moms, maternity nurses and community health workers for their insights into new mothers’ educational needs and the cultural appropriateness of health materials typically provided upon maternal discharge from the hospital.  This resulted in new brochures – simplified and presented in easily-understandable terms versus “medical speak" and informed an online symptom checker called “What About Mom?” where new moms can learn in simple terms about potential health warning signs and actions to take that could potentially save their own lives.

3:30 PM - 4:30 PM /

State of Health: Key Results of the Texas Legislative Session

4:30 PM - 5:00 PM /

Closing Remarks - Conference 2020 and Door Prizes

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